Shipping Methods

UK

Orders placed £50+ are eligible for free shipping, using the Evri 24 service.

DPD Express Tracked £5.99 - This is strictly a Monday to Friday service, for shipping and delivery. It is fully tracked and offers next (working) day delivery, orders must be placed by 12:30pm.

*If you are placing your order on a Friday (or outside of operational hours on Thursday), we would recommend utilising the Royal Mail's Next Day method.

Royal Mail SD Tracked by 1pm £7.99 A next day delivery service - deliveries can be made on Saturdays. Orders must be placed by 2.30pm, it is fully tracked. 

Royal Mail 24 (TRACKED) £4 - A Royal Mail standard method. It's an estimated 1-3 working day window and trackable.

Royal Mail 48 (TRACKED) £3.79 - A Royal Mail's standard method. It's an estimated 1-3 working day window and trackable. 

Royal Mail First Class (UNTRACKED) £3.20 Royal Mail's basic method. It's an estimated 1-3 working day window and it is untrackable. 

Royal Mail 48 (UNTRACKED) £2.39 Royal Mail's basic method. It's an estimated 2-3 working day window and it is untrackable. 

Evri 24 (TRACKED) £3.99 - An estimated 1-2 working day delivery, this method is fully tracked. Evri scan packages at their depot, not upon collection.

Evri 48 (TRACKED) £2.99 - An estimated 2-3 working day delivery, this method is fully tracked. Evri scan packages at their depot, not upon collection

 

*WARNING: Untracked methods are uninsured (hence their cheaper price range), if an order is lost or heavily delayed, it cannot be reimbursed. You will receive only two tracking updates - it has 'Yet to be attempted for delivery' or 'Delivered'. Choose this method at your own risk*

 

Channel Islands & Isle of Man

Orders placed £50+ are eligible for free shipping, using the Royal Mail's 48 (TRACKED) service.

Royal Mail 24 (TRACKED) £4 A Royal Mail standard method. It's an estimated 3-7 working day window and trackable.

 

International

Varies on location, ranging from £9.99 to £14.99

Initially transit starts via Royal Mail and then utilises your local courier once it reaches the destination country.

This service is fully tracked. You will receive a tracking number for the UK, and once the package has reached your country, a tracking number for your local courier.

Ireland shipments are £13.99, utilising DPD's international method. This service is also fully trackable. 

Europe locations are an estimated 3-5 working days and Worldwide is an estimated 6-7 working days - this doesn't include delays caused by potential customs inspections or COVID related delays.

 

 

Based on 1575 reviews
73%
(1146)
8%
(131)
6%
(95)
2%
(31)
11%
(174)
I
Strawberry Ice 3x10ml
Ignacio Ponce
Order

I had quite a few issues with my order over the past five months. I originally tried to place my order through the website, but it didn’t work properly, so I had to go through email to complete the purchase. The process took a long time, which was quite frustrating.

However, once the team finally responded, they handled everything very quickly and helped me through the whole order. Their customer service was great once I got in touch with them.

I just hope that next time the website works smoothly, as that would make the whole experience much easier.

V
Ice Mint 3x10ml
Vlada Svyrydenko

Ice Mint 3x10ml

The parcel got rejected

The parcel is rejected by the post office and it has been sent back to your guys, I would like a refund asap please

Order did not arrive

The shipment failed to arrive, it’s been over a week and the parcel is yet to come

H
Ice Mango 10ml
Herris Heath
Not 50mg

Ordered because of the strength and it’s not 50mg by a long shot maybe 20 at best but hey I guess that’s the legal limit in the UK.. nice flavor but strength on it is definitely just there to sell crappy juice for cheap. 5/10

R
Green Apple 3x10ml
Richard Lao
Quite bad

It was almost a sickening taste

didnt get delivered

i didnt get my order

👌

👌👌👌

a
Ice Mint 3x10ml
alice quirk

Ice Mint 3x10ml

excellent

M
Ice Mango 3x10ml
Mohammed Fahad
I have not received the order. I am still waiting for it.

I have not received the order. I am still waiting for it.

S
Strawberry Melon 3x10ml
Sasha Gallagher
Order never arrived - please refund?

Please check the order history, my order has not been fulfilled and I never received it.

great

great

my order haven’t arrived

Slow replies, paid for extra next day shipping 10 days ago and still hasn’t arrived

[NEW] Watermelon - Nic Pouches

wouldn’t recommend

Put this in my smok novo 5 and it doesn’t taste of anything. Delivery also took a long time

Peach Lemonade Ice 3x10ml

Better than Velo

really like these because they don’t burn like the typical mint ones.

Only thing is they smell a bit funky after use and should be cleared out daily

O
Green Apple 3x10ml
Olivia Found
Epic

Favourite flavour for decades lol x

bad quality breaks easily

it’s the second time i buy this vape and it stops working within two weeks, constant leaking and pods burn so easily :/ super disappointing

M
Free Ice Orange 10ml
Marina Klochko
you lot are scammers

firstly i paid for express shipping, 11 days later i get a message from customs in germany saying i have to pay an additonal 15 euros for import!!!! like name me one other company that does that, so not only i spend an extra 10 euros for 2-3 days delivery but there is also a good chance that i won't even see my package cause customs are asking for the invoice and you guys have failed to provide me with AGAIN WHAT COMPANY IN THE WORLD doesnt send an invoice?!?!? this service is horrendous and completely UNACCEPTABLE i want a refund immediately !!!!!!!

W
Peach Ice 3x10ml
Will Stenhouse
Peach ice

10/10 flavour and strength is spot on

f
Lychee Ice 10ml
freya toth
YUM

always order so good yummy af

M
Blueberry Ice 3x10ml
Marwan Jalali
Tasty

First time trying afinix, pleasantly surprised. Was here in 2 days and in fairness the flavours are fire. I’ll keep them in mind for all future orders